Northside Forsyth

FAQ

Our medical services are conveniently provided and billed within our practice. Additionally, our doctors accept most major health insurance plans in the region. For your reference, here are some of the plans we currently participate with (a complete list is available upon request): Medicare AARP* Blue Cross Humana United Health Care Coventry Cigna PHCS Aetna Tri Care *Accepted only as secondary insurance to Medicare Patients. If your plan is not listed, please contact your insurance carrier to find out if our doctors are in network.
Please be aware that with any health plans, there may be deductibles and co-payments that you are responsible for. Your co-pay and any outstanding balance is due at time of service.
Pay your copay at the time of service. We'll send monthly statements outlining any outstanding balance and provide multiple ways to pay, including online portals and credit cards.
It generally takes 3-4 weeks to obtain payments from the insurance carrier.
We understand navigating insurance details can be tricky. While we can't answer specific questions about payments, deductibles, or co-payments, we're happy to collaborate with your insurance company to clarify any information we receive on your behalf. Additionally, we encourage you to explore your insurance provider's online resources, app, or customer service line for direct answers to your specific questions.